Privacy Policy

Introduction

Energy Research Solutions is committed to safeguarding your personally identifying information while giving you the most benefit from visiting our website or using your subscription to the Enresol service. As part of our normal operations we collect and, in some cases, disclose information about you. Please read the following policy to understand what information we collect, how we will treat this information and what options you have to direct our activities. By registering or using the Enresol service, or accessing the Energy Research Solutions website, you agree to the terms of our Privacy Policy.

Information Collected

Our primary goal in collecting personal information is to enable us to provide you with an efficient and customized experience while you use the Enresol service. To fully use our service, you will need to register using our Online Registration Form where you will be required to provide certain personal information. If you subscribe to our service, we may need to collect information including your name, email address, billing address, and payment information e.g., credit card number and expiration date. We may solicit additional information from you through the use of on-line or email questionnaires from time to time, assuming that you have not previously opted out of such communications. None of this additional information is required for your continued use of our service.

In addition to the information we require for registration, we automatically track certain information about you based upon your use of our site. We use this information for internal research on our users' demographics, interests and behaviour to better understand and serve our users.

Use of Information

Energy Research Solution would never forward or pass on any information about you to third parties without your express or written consent. However, we may use information about you internally to improve our content and product offerings, to customize our site content, layout and services and to improve our marketing and promotional efforts. We believe these uses allow us to improve our site and services to better meet your needs. We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services, relevant newsletters and targeted advertisements. We may use your email address, your mailing address and phone number to send you administrative, renewal or promotional notices.

We may also use information in the file we maintain about you, and other information we obtain from your current and past activities on our site, to resolve disputes, troubleshoot problems and enforce our Terms and Conditions.

Disclosure

You may not disclose or share your Enresol password with any third party. If you lose control of your password, you may lose substantial control over your personally identifying information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. A complete description of your rights and duties concerning use of this site is given in our Terms and Conditions.

On the other hand, Enresol would not use, compromise or caused to be used indiscriminately or compromised, any personal information provided by you, except in accordance with the “Use of Information” paragraph. As a result, no personal information provided to us shall be made available to third parties, without your express or written consent. Enresol is committed to respecting and protecting your privacy in all ramifications. In line with this Enresol would use all reasonable means to ensure your security; note however, “perfect security” does not exist on the internet.

Reviewing and changing your personal Information

Following registration, you can access your personal registration page to review and change the information you submitted during registration. Specifically, you can review and change your password; email address; name; address; city; state; post code; country; phone number; and payment information.

Upon your request, we will remove your personally identifying information from our operational databases, unless you are a registered subscriber and your account is in dispute, in which case your information will be kept on file until the dispute is resolved.

Changes to Enresol’s private policy

Because we reserve the right to make changes to this Privacy Policy, we recommend that you visit it often. If we make material changes to this Privacy Policy, we will notify you by posting them here.